latchbellShare your service area, visit fees and policies once. Your receptionist answers routine questions and books the services and times you make available.
Set up for my businessYour business, with a little help.
Be there for your customers.
An AI front desk for your calls, texts and customers’ AI assistants. Answer questions, take requests and keep your day moving.
Set up my front deskStart with your business information. No card needed.
Voice callsText messagesCustomer AI agents
YOUR FRONT DESK, REIMAGINED
Juniper Nail Studio
A warm welcome, while you’re with a client.
Hi! Can I book a gel manicure for Saturday?
LATCHBELL
Of course. A gel manicure is $45. I can check the studio’s available times and book one that works for you.
Real availability. A confirmed booking.The customer agrees, then Latchbell confirms.
Maple Auto & Repair
A useful answer, right in the conversation.
My check-engine light is on. Can I bring my car in?
LATCHBELL
I can help book a diagnostic visit. What’s the make and model, and when would you like to come in?
The details your team needsConfigured services can be booked directly.
Oak & Rest Mattress Co.
Your business, ready for your customers’ AI.
My customer wants a firm queen mattress. What can you tell me about delivery?
LATCHBELL
Here’s the delivery information the store published. I can also share its product information for you to compare with your customer.
Your published information, in their AIThe store confirms live stock and purchases.
Illustrative examples · no live call or message
See how it fits your business +
Collect the make, model, symptoms and preferred time. Your receptionist can book a configured diagnostic visit, with the details your shop needs.
Set up for my businessAnswer from your treatment menu, explain prices and durations, and book a live opening once the customer agrees.
Set up for my businessAnswer from the product information and delivery policies you share. Gather what the customer needs and book a showroom visit; your team confirms live stock.
Set up for my businessUse your menu to gather the items, modifiers and preferred pickup time. Your team confirms the order, total and timing.
Set up for my businessReady in a few steps.
- 1
Add what your business knows
A website, menu, price sheet or a few notes.
- 2
Choose what it can do
Set answers, booking preferences and handoffs.
- 3
Connect when you’re ready
Share your business link or set up calls.
Can I keep my phone number?
Yes. Choose call forwarding or a number transfer during setup. Keep your current service until a transfer is complete. Hosted texting requires carrier registration.
What do I need to get started?
Just your business details. Add and review the information your receptionist should use. Phone service and a paid plan can come later.
What stays in my control?
You approve business information, bookable services and handoff rules. Custom requests go to your team. Review the plan and spending limit before activating paid service.